Terms of service
Frequently Asked Questions (FAQs)
1. What is Neerah5?
Neerah5 is an online e-commerce platform specializing in ethnic jewelry and accessories. Our curated collections blend traditional designs with contemporary styles.
2. Where do you source your products from?
Our products are carefully selected from skilled artisans and renowned craftsmen who specialize in ethnic designs, ensuring authenticity and quality in every piece.
3. How do I place an order?
Simply browse through our collection, select your desired products, add them to the cart, and proceed to checkout. Follow the instructions provided to complete your purchase.
4. What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards, online bank transfers, and some popular digital wallets.
5. How long does delivery take?
Our delivery times vary based on product availability and your location. Typically, you can expect your order to be delivered within 5-7 business days.
6. Can I return or exchange a product?
Yes, we have a return and exchange policy in place. Please refer to our Returns & Exchanges page for detailed information.
7. Is my personal information secure?
Absolutely. We prioritize the privacy of our customers and have implemented stringent security measures to ensure your data is protected.
8. How can I contact customer support?
You can reach out to our customer support team via email or the contact form on our website. We aim to respond within 24 hours.
9. Do you ship internationally?
As of now, we primarily ship within India, but we are working on expanding our shipping services to cater to international customers soon.
1. What is Neerah5?
Neerah5 is an online e-commerce platform specializing in ethnic jewelry and accessories. Our curated collections blend traditional designs with contemporary styles.
2. Where do you source your products from?
Our products are carefully selected from skilled artisans and renowned craftsmen who specialize in ethnic designs, ensuring authenticity and quality in every piece.
3. How do I place an order?
Simply browse through our collection, select your desired products, add them to the cart, and proceed to checkout. Follow the instructions provided to complete your purchase.
4. What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards, online bank transfers, and some popular digital wallets.
5. How long does delivery take?
Our delivery times vary based on product availability and your location. Typically, you can expect your order to be delivered within 5-7 business days.
6. Can I return or exchange a product?
Yes, we have a return and exchange policy in place. Please refer to our Returns & Exchanges page for detailed information.
7. Is my personal information secure?
Absolutely. We prioritize the privacy of our customers and have implemented stringent security measures to ensure your data is protected.
8. How can I contact customer support?
You can reach out to our customer support team via email or the contact form on our website. We aim to respond within 24 hours.
9. Do you ship internationally?
As of now, we primarily ship within India, but we are working on expanding our shipping services to cater to international customers soon.